Shipping policy

Last updated: March 26, 2026

At Yaguza, we are committed to delivering your orders safely and on time. This Shipping Policy outlines how we process, ship, and deliver your purchases.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding Sundays and public holidays)
  • Orders placed after business hours will be processed the next working day
  • During high-demand periods, processing times may be slightly delayed

2. Shipping Time & Delivery

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Cities/Towns: 5–7 business days
  • Remote Areas: 7–10 business days

Delivery timelines may vary depending on location, courier availability, and unforeseen circumstances.

3. Shipping Charges

  • Free shipping may be offered on selected orders or promotions
  • Standard shipping charges (if applicable) will be displayed at checkout

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking ID via email/SMS
  • You can track your order through the courier partner’s website

5. Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your orders across India.

6. Delays in Shipping

While we aim to deliver on time, delays may occur due to:

  • Weather conditions
  • Logistics issues
  • Government restrictions
  • High order volume

We appreciate your patience in such situations.

7. Incorrect Address or Delivery Issues

  • Please ensure your shipping address is accurate
  • Yaguza is not responsible for delivery failures due to incorrect or incomplete addresses
  • Additional charges may apply for re-shipping orders

8. Partial Deliveries

In rare cases, your order may be delivered in multiple shipments. You will be informed if this happens.

9. International Shipping

Currently, we only ship within India. International shipping may be introduced in the future.

10. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery
  • Share photos/videos for verification
  • We will assist with a replacement or refund as per our policy

11. Contact Us

For any shipping-related queries:

Business Name: Yaguza
Phone: 8818839811
Email: help@yaguza.in

Address:
Vinayak E-commerce
29, Opposite Ram Leela Maidan
Krishna Colony, Jabalpur – 482001
Madhya Pradesh, India

GSTIN: 23AXZPY4394F1ZK